Privacy Policy

Effective Date: February 20, 2026

SonoHealth CA (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and health-related information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.sonohealthca.com, schedule services, or interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information

    •    Name

    •    Email address

    •    Phone number

    •    Mailing address

    •    Date of birth

Health-Related Information

    •    Medical history relevant to REMS scans

    •    Bone health history

    •    Prior imaging history

    •    Information provided during intake forms

Appointment & Payment Information

    •    Scheduling details

    •    Location preference

    •    Transaction data (processed securely through third-party providers)

Technical Data

    •    IP address

    •    Browser type

    •    Device information

    •    Pages visited

2. How We Use Your Information

We use your information to:

    •    Schedule and manage appointments

    •    Provide REMS Echolight scan services

    •    Communicate appointment reminders

    •    Respond to inquiries

    •    Improve website functionality

    •    Comply with legal obligations

    •    Send service-related updates

We do not sell your personal information.

3. HIPAA & Health Information

SonoHealth CA provides bone density screening services using REMS Echolight technology. While we take health information privacy seriously, SonoHealth CA may not always function as a “covered entity” under HIPAA depending on the context of services provided.

Regardless, we implement appropriate administrative, technical, and physical safeguards to protect your health-related information.

4. Third-Party Services

We use trusted third-party providers to operate our business, including:

    •    Online scheduling platforms (such as Acuity or Jane)

    •    Payment processors

    •    Email and SMS communication services

    •    Website hosting providers

These providers may process your information on our behalf and are contractually obligated to protect your data.

5. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

    •    Request access to the personal information we collect

    •    Request correction of inaccurate information

    •    Request deletion of your personal information

    •    Request information about data sharing practices

To exercise these rights, contact us at:

📧 info@sonohealthca.com

📞 562-445-3241

We will respond within the time required by California law.

6. Data Security

We implement commercially reasonable security measures designed to protect your information. However, no electronic transmission or storage system can be guaranteed 100% secure.

7. Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You may disable cookies through your browser settings.

8. Communications

By providing your contact information, you consent to receive:

    •    Appointment confirmations

    •    Service reminders

    •    Operational communications

You may opt out of marketing communications at any time.

9. Children’s Privacy

Our services are intended for individuals over the age of 18. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

11. Contact Information

SonoHealth CA

Phone: 562-445-3241

Website: www.sonohealthca.com

Email: info@sonohealthca.com